Service/Support

Cascade A & E is an authorized wide format service providers for Kip, Hewlett Packard, Canon, Contex/Replicator, Xerox, and Seiko brands.  We are specialists in HP Designjet printer service.  Our service area covers the Northwest from Oregon and Washington to the Canadian border.

We receive many compliments from those using our service.  See what our customers are saying:

Good Morning Roy, 

As you know, the construction business is all about deadlines and it is vital that our large format printers are always operational.

Last week, Bobbie came out to work on our Kip 5000, which had suddenly stopped printing right in the middle of a large and important print job. As always, he was able to identify the problem quickly and had us up and running in no time.

Bobbie has always provided us with excellent service. He’s responsive, timely and is always prepared with just the right parts to get us up and running in quick order. He certainly knows his equipment inside and out and has helped us out of a jam on several occasions. He is resourceful and has a great, can-do attitude. You are fortunate to have Bobbie on your team.

We certainly appreciate the quality customer service that Cascade A & E has provided us over the years.

 Thank you…..and thank him.

 Regards,

Michael Perrin

CAD Manager

Evergreen Power Systems, Inc.