Service & Support Team - CAES

Cascade A & E is an authorized wide format service providers for Kip, Hewlett Packard, Canon, Contex/Replicator, Xerox, and Seiko brands.  We are specialists in HP Designjet printer service.  


Our service area covers the Northwest from Oregon and Washington to the Canadian border. We receive many compliments from those using our service.  See what our customers are saying:


Dear Roy,


I want to send a letter of appreciation regarding an employee of yours, Laurie Orr, who provided outstanding customer service.  She provided the Port of Seattles Aviation Facilities and Infrastructure, assistance in setting up a newly purchased Xerox 6604.  She went out of her way to assist me with information our Information Technology Department was having difficulty understanding and providing.  She took the time to thoroughly guide our IT department to provide what she needed.  She accomplished the task and got us closer to standard operation.


She went above and beyond quality service care for me here at the Port of Seattle, Aviation Facilities and Infrastructure.  She provided superior assistance with incentive, drive and professionalism.  She accomplished the necessary duties with sheer determination.  Laurie provided thorough, accurate information and also displayed amazing troubleshooting abilities.  She provided excellent instruction and reinforced explanations for better understanding.  This is kudos to you Laurie on a job well done.


Thank you,


Elaine Dydasco

Aviation facilities and Infrastructure

Administrative Assistant





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